About the Role
Digital Health Innovation (DHI) delivers provincial digital health strategies and business transformations by relentlessly focusing on the end user and the end-to-end health services journey for everyone in British Columbia. We concentrate on the design and delivery of digital health tools and platforms to support the ongoing evolution of a connected health system and digitally enabled health care. By collaborating with all provincial health sector partners, we ensure an equitable approach to addressing health sector priorities.
DHI is part of the Provincial Digital Health & Information Services (PDHIS) portfolio that was formed in July 2022 to enable our BC health system more effectively digitally and virtually. PDHIS brings together many organizational units from different parts of PHSA into one portfolio and includes a close partnership with the Ministry of Health to deliver on the BC Digital Health Strategy.
Requirements
The Senior Salesforce Release Manager designs, develops, implements, and manages the procedures including (but not limited to) documentation standards, coding standards, release management processes, naming conventions, source control and, most important, deployments. Should be comfortable with Agile DevOps practice and governance, as well as communicating, prioritizing, and managing all aspects of the Salesforce platform at an enterprise scale. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining desig options and their potential impact.
This is a balanced technical and business-facing role, with the following responsibilities:
Develop and implement Release and Change Management processing across
multiple Development Teams from product inception to sustainment mode
Define DevOps and Environment Management Best Practices for across for Salesforce platform Go-Live and scheduled releases
Collaborate across multiple streams to identify potential impacts and dependencies to help mitigate critical issues
Lead reference team meetings related to new releases
Plan the deployment of the changes, a process that can vary immensely in scope
and includes reviews at key interim milestones
Work with operations management during production migration
Conducting a post-implementation process that reviews whether the change
has achieved the goals that were established for it and determines whether to
keep the change or back it out.
Responsible for source and version control tools including their use, function,
processes, and procedures
Confirmation that what is tested is migrated to production
Agrees scope of the items that are to be controlled and deployed
Ensures that changes to the configuration management methods and processes
are properly approved and communicated
Implements the change management plan, following defined processes and
appropriate procedures
Manages and communicates all changes that have upstream and downstream k
impact to appropriate stakeholders
Plans the deployment of the changes, a process that can vary immensely in
scope and includes reviews at key interim milestones
Collaboration And Coordination: Communicate with Project Teams, Project
Managers, and Functional Release Managers to understand the demand,
prepare landscape and setup sandboxes to support the release process.
Providing leadership, take control of the management and coordination of the
deployment process.
Supporting/Planning project cutovers and oversee deployments: Manage
releases according to the organization standards and adhere to timelines.
Ensure appropriate resources are available and communicate deployment
status as necessary.
Subject Matter Expert for the release management tools: As an expert on the
use of these tools, you must provide leadership to support, training of other
team members, resolving issues in the deployment of their releases/project
streams.
Mitigating Risk: Identify risks during code merging and ensure the quality of
code released into production and should conduct release reviews, should
facilitated decision on GoLive of releases
Salesforce Platform Knowledge: Must be proficient in refreshing a sandbox,
must know how to package and deploy metadata components, knowledge on
release branching strategies, code merging and should have worked on conflict
resolution strategies.
About the Company